Privacy Policy

We collect information you provide directly to us, such as account details, organization details, support messages, and content you store in SmarTTest including test cases, folders, runs, and related metadata.

We may also collect technical and usage information such as log data, device or browser details, approximate location derived from IP address, and service interaction events needed to operate and secure the platform.

We use information to provide and maintain SmarTTest, authenticate users, process payments, secure accounts, troubleshoot issues, respond to support requests, and improve product performance and usability.

We may also use limited information for service communications, transactional notices, fraud prevention, legal compliance, and analytics related to product operations.

Where applicable, we process personal data based on contractual necessity, legitimate interests, legal obligations, or consent, depending on the context in which the data is collected.

When consent is required by law, you may withdraw it at any time, although this does not affect processing that occurred before withdrawal.

We may share information with service providers that help us operate SmarTTest, such as hosting, infrastructure, analytics, authentication, customer support, and payment processing providers including Paddle.

We may also disclose information when required by law, to protect our rights or users, or in connection with a merger, acquisition, financing, or sale of assets.

We retain information for as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain reasonable backup and security records.

Retention periods may vary depending on account status, the type of information involved, and applicable legal or operational requirements.

Your information may be processed and stored in countries other than your own. When we transfer personal data internationally, we take reasonable steps to use appropriate safeguards as required by applicable law.

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal data.

To make a request, contact us at hello@smarttest.ai. We may need to verify your identity before responding.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the effective date.